Picking up your LabDirect order

If you are a Sydney metro customer and wish to pick up an order from the LabDirect Wetherill Park warehouse, you can do so with a few simple steps. It is important to check that the items are in stock first if the order is urgent.

For pick-ups, please follow these steps:

  1. Register with an account at LabDirect and add any items you would like to purchase to your shopping cart.
  2. Use the pick up coupon code "NL63W7A4W3J" in your shopping cart. This will remove any freight charges at the payment screen.
  3. Proceed through the check out, fill out your billing and shipping details. This still includes selecting a freight option and entering a delivery address. The freight will then be deducted when you proceed through to the payment screen.
  4. Note "PICK UP" in the comments box of your checkout order.
  5. Proceed through the checkout and purchase your LabDirect order.
  6. Catch us on the LiveChat or use the contact form by clicking here to to arrange a suitable pick up time of your order.


  • Do not use this code unless you are picking up your order.
  • Customers are not permitted to attend the LabDirect warehouse without first paying for their order online. A suitable pick up time must be arrange before any customer attends our warehouse.
  • Orders are not wrapped/packed for dispatch via courier and must be picked up in person by the person placing the order.

Our warehouse pick up times follow:

  • Monday to Thursday from 7am to 3pm
  • Friday from 7am to 1pm